Privacy
Policy
Privacy Policy
Effective Date: 7 March 2025
Last Updated: 7 March 2025
Introduction
Welcome to sogoretail.africa. We respect your privacy and are committed to protecting any personal data you may share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the Cyber and Data Protection Act (CDPA) [Chapter 12:07] of Zimbabwe.
Information We Collect
We do not directly collect personal data unless voluntarily provided by you. However, our website may use cookies, analytics, and other third party tracking tools that may collect limited technical data.
The following information may be collected:
- Voluntary Information: When you contact us, subscribe to newsletters, or interact with our services.
- Automatically Collected Data: IP address, browser type, device information, and website usage statistics.
- Cookies and Tracking Technologies: We may use cookies to enhance user experience and analyze website performance.
How We Use Your Information
We may use collected information to:
- Provide, operate, and maintain our website.
- Improve user experience and site functionality.
- Analyze website traffic and trends.
- Respond to inquiries and communicate with users.
Internal Technology & Organisation Measures:
Client information (voluntary submitted data) is used strictly on a need-to-know basis. Only internal departments that need this data for implementing requested business activities will have access to this data, for that explicit purpose.
Legal Basis for Processing Data
We process data based on legitimate interests, user consent (where applicable), and compliance with legal obligations under the CDPA.
Data Storage and Retention
We store collected data securely and only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes.
Data Security Measures
Our service providers take appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls.
Data Sharing and Third Parties
We do not sell or rent personal data to third parties. However, we may share data with:
- Service Providers: Third-party analytics and hosting services that assist in website functionality.
- Legal Authorities: When required by law, regulation, or government request.
Your Rights Under the CDPA
You have the following rights regarding your personal data:
- Access & Correction: Request a copy of your data and correct any inaccuracies.
- Erasure: Request deletion of your data, subject to legal obligations.
- Objection & Restriction: Object to data processing in certain circumstances.
- Data Portability: Request a structured copy of your data.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
Cross-Border Data Transfers
We do not transfer data externally, outside of our organisation or the country (cross-border data transfer).
Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
SOGO Retail
+263 242 870 385 / +263 86 772 112 895
info@sogoretail.africa